Introduction
CursorDrive ("Company", "we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal data.
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, services, products, and digital platforms (collectively, the "Services").
Legal Compliance
This Privacy Policy is designed in accordance with applicable Indian data protection laws:
Information We Collect
We may collect the following categories of information from you:
- Name
- Phone number
- Email address
- Company name
- Location
- IP address
- Browser type
- Device information
- Cookies & usage data
- WhatsApp messages
- Form submissions
- Email correspondence
- Call & inquiry details
- Payment details (via secure 3rd-party)
How We Collect Information
We collect data when you interact with us in the following ways:
- Fill out contact or inquiry forms on our website
- Communicate via WhatsApp, email, or phone
- Use our website, products, or digital services
- Purchase or inquire about our products and services
Purpose of Data Collection
We use your information solely to serve you better. Specifically:
- Provide and deliver our services to you
- Respond to inquiries and support requests promptly
- Process transactions, generate invoices, and manage payments
- Improve user experience and website performance
- Send important updates or service-related communications
- Prevent fraud and ensure the security of our platform
Cookies & Tracking
We use cookies and similar tracking technologies to:
- Enhance and personalise your browsing experience
- Analyse website traffic and usage patterns
- Improve overall website performance
Data Sharing & Disclosure
We may share your data only in the following strictly limited circumstances:
With trusted third-party providers (e.g., payment gateways, hosting services) strictly for operational purposes. These providers are bound by confidentiality obligations.
If required by law, court order, or a competent government authority, we may disclose necessary information to comply with our legal obligations.
To enforce our Terms of Use, protect our legal rights, or prevent fraud and misuse of our platform.
Data Storage & Security
We implement industry-standard security measures to protect your personal data, including:
- Secure, access-controlled servers
- Encryption of data in transit and at rest where applicable
- Restricted data handling with role-based access controls
Data Retention
We retain your personal data only for as long as is necessary:
- To fulfill the business and service purposes for which it was collected
- To comply with applicable legal, regulatory, or tax obligations
- Until you request deletion — subject to legal retention requirements
After the retention period, data is securely deleted or anonymised.
Your Rights
Under applicable Indian law, including the DPDP Act 2023, you have the following rights regarding your personal data:
To exercise any of these rights, contact us using the details in Section 16.
Third-Party Links
Our website may contain links to third-party platforms, tools, or services. Please be aware that:
- We are not responsible for the privacy practices of those platforms
- We do not control their content, policies, or data handling
We encourage you to independently review the privacy policies of any third-party websites you visit through our platform.
Children's Privacy
If we become aware that data from a minor has been collected without appropriate consent, we will take immediate steps to delete it.
International Data Transfers
In certain cases, your data may be processed or stored outside of India, for example through cloud services or third-party integrations. When this occurs, we ensure:
- Adequate data protection standards equivalent to Indian law requirements
- Compliance with applicable laws governing cross-border data transfers
- Contractual safeguards with third parties processing data internationally
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When updates are made:
- The revised policy will be posted on this page
- The effective date will be updated accordingly
Grievance Officer
As required under applicable Indian law, we have designated a Grievance Officer to address privacy-related complaints:
We will acknowledge and address complaints within a reasonable timeframe as required by applicable law.
Contact Us
For any privacy-related queries, requests, or concerns, please reach out to us directly: